book cover image

Finding Clarity in Chaos: How 'Make the Noise Go Away' Transforms Team Building

June 21, 20232 min read

Finding Clarity in Chaos: How 'Make the Noise Go Away' Transforms Team Building

Introduction:

In the world of team building and leadership, it's often the simplest concepts that yield the most profound results. One such gem is found in the book "Make the Noise Go Away." Early in our team building journey, this book became a guiding light, offering insights that transformed our approach to productivity and collaboration. Let's explore how the question, "What keeps you up at night?" became a powerful tool in our toolbox and could be in yours too.

The Question that Reshaped Our Approach

"Make the Noise Go Away" introduces a deceptively simple yet remarkably effective concept—the question "What keeps you up at night?" When posed to team members, this question opens the door to candid discussions about concerns, challenges, and areas where support is needed.

image of napkin

The Power of Sharing Concerns

Once I introduced this question to my Executive Assistant, it became a game-changer. Instead of starting the week with vague uncertainties, we began with clarity. Every Monday morning, I'd hear the reassuring words, "OK, what's got you worried from this weekend?" It was an invitation to share any concerns or issues that had cropped up. This simple act of sharing transformed worries into opportunities for action.

Tackling Worries Piece by Piece

The true magic lay in what followed. My Executive Assistant would take that list of worries, break it down, and tackle each concern methodically. It wasn't just about listening; it was about actively addressing the noise that kept us up at night. By tackling issues head-on, we were not only alleviating worries but also fostering a culture of proactive problem-solving.

image of napkin

Adding a Valuable Conversation to Your Toolbox

If you have an administrative assistant or are considering hiring one, I strongly encourage you to add this conversation to your toolbox. It's a simple yet powerful way to bridge the gap between leadership and support, ensuring that everyone is aligned and empowered to make the noise go away.

Conclusion

"Make the Noise Go Away" taught us that sometimes the most significant breakthroughs in team building come from asking the right questions and fostering open communication. The question "What keeps you up at night?" transcends mere conversation; it's a catalyst for action and collaboration. So, whether you're a seasoned leader or embarking on your team building journey, consider the impact of this question. By addressing concerns proactively, you can create a culture of clarity, support, and transformation within your team.

blog author image

Seth Dailey

Seth is the Co-Founder of both The Dailey Group and Keller Williams Gateway in Baltimore, Maryland. He serves as the Operating Principal for the brokerage and as the team leader for The Dailey Group, which consistently helps over 150 families a year. Seth, a Montana native, is passionate about empowering leaders and teaching people to make smart financial moves. Prior to real estate, Seth held his CPA designation and worked as a mortgage lender before joining forces with his wife of 20 years, Alyce. Seth can usually be found at the nearest coffee shop with a personal growth book in hand while scribbling down his next great idea on the back of a napkin.

Back to Blog