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Navigating Team Conflict with the Expectations Dialogue

Team Building| Business Growth
March 12, 2025•1 min read

Building a cohesive team isn't just about skills and roles; it's also about managing expectations and fostering open communication. When friction arises, the Expectations Dialogue can be a powerful tool to bring everyone back on the same page.

Key Questions to Explore:

  1. How do I win with you? Understanding what success looks like to each team member can help set clear goals.

  2. How do I lose with you? This helps identify potential pitfalls and avoid misunderstandings.

  3. If a sensitive issue arises, how do you want it to be addressed? Establishing a process for handling conflicts can make tough conversations more constructive.

  4. What are our core values, and how are they showing up in our relationship? Aligning on core values fosters a stronger sense of unity.

By revisiting these questions regularly, teams can navigate conflict and friction more effectively, building a stronger and more cohesive unit.

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Seth Dailey

Seth is the Co-Founder of both The Dailey Group and Keller Williams Gateway in Baltimore, Maryland. He serves as the Operating Principal for the brokerage and as the team leader for The Dailey Group, which consistently helps over 150 families a year. Seth, a Montana native, is passionate about empowering leaders and teaching people to make smart financial moves. Prior to real estate, Seth held his CPA designation and worked as a mortgage lender before joining forces with his wife of 20 years, Alyce. Seth can usually be found at the nearest coffee shop with a personal growth book in hand while scribbling down his next great idea on the back of a napkin.

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