Dailey Resources

4 Questions That Will Make You Clearer, Sharper, and Way More Referable

April 16, 20252 min read

Hey friends! I was flipping back through some notes from a Quantum Leap mastermind recently (you know those sessions where the right questions hit at just the right time?), and these four stood out in a big way.

If you take just 10 quiet minutes with them, they’ll bring more clarity than a dozen new tools or tactics.

Here’s the deal: If you’re an agent, entrepreneur, or small business owner, the clearer you are, the easier you are to refer. These questions will help you get there.

1. Can you describe the moment they need you?

Not who they are, who they are in the moment they reach out. The moment they feel stuck, overwhelmed, or ready to make a move.

Examples:

  • “They’re relocating and need to sell fast.”

  • “They’re a first-time buyer, overwhelmed and unsure.”

  • “They want to invest but don’t know where to start.”

When you name the moment, people don’t just think, “Oh, you’re a real estate agent.”
They think,
“You’re exactly who I need right now.”

2. If you only had 15 words, how would you describe your value?

Imagine every word costs $5,000. What would you say?

Examples:

  • “I help families move with confidence and zero last-minute stress.”

  • “I simplify the process so you can focus on what matters most.”

If someone asks, “So what do you do?” and you pause, ramble, or default to “I’m in real estate”… Start here.

3. What do they believe that just isn’t true?

Everyone’s got a myth they believe. Bust it, and suddenly, you’re not just another voice in the crowd. You’re the guide.

Examples:

  • “They think Zillow’s price is gospel.”

  • “They believe waiting for interest rates will save them money.”

  • “They assume their house will sell itself.”

Help them see things differently, and they’ll never see you the same again.

4. What shift happens after they work with you?

This is the magic. It’s not the transaction, it’s the transformation.

Examples:

  • “They go from anxious to in control.”

  • “From chaos to clarity.”

  • “From guessing to making smart, confident moves.”

This is what they’ll remember. This is what they’ll repeat to others. And this is what will bring more people your way.

These questions aren’t just good for messaging, they’re fuel for momentum.

When you can clearly explain what you do, who you help, and why it matters, everything else gets easier: referrals, content, conversations, confidence.

So… which question hit home for you? Let me know. I’d love to hear it.

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Seth Dailey

Seth is the Co-Founder of both The Dailey Group and Keller Williams Gateway in Baltimore, Maryland. He serves as the Operating Principal for the brokerage and as the team leader for The Dailey Group, which consistently helps over 150 families a year. Seth, a Montana native, is passionate about empowering leaders and teaching people to make smart financial moves. Prior to real estate, Seth held his CPA designation and worked as a mortgage lender before joining forces with his wife of 20 years, Alyce. Seth can usually be found at the nearest coffee shop with a personal growth book in hand while scribbling down his next great idea on the back of a napkin.

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