"Make the Noise Go Away" is a book I read (and am rereading) early into our team building journey. One of my favorite takeaways was the idea of the question "what keeps you up at night?"
Once I explained this to my Executive Assistant, some of my favorite words to hear on a monday morning were, "OK, what's got you worried from this weekend?" And then she would take that list, break it down, and tackle it piece by piece. If you have an admin, or are thinking of hiring one, I hope you add this conversation to your toolbox!